Confirm your device supports eSIM and is not carrier-locked.
Hot Regions eSIM Plans
Covering popular global destinations, instant activation
Get ready for travel data in four steps
Separate purchase, installation, and arrival activation into clear steps to reduce setup anxiety.
Review data, validity, billing start, hotspot, and refund rules.
Scan the QR code or enter activation details. Whether installation starts billing depends on the plan description.
Set FLOO eSIM as your mobile data line and turn on data roaming.
Easy to installGet a QR code or activation details after purchase
Billing time is clearSee when billing starts before you install
Transparent rulesConfirm validity, hotspot and refund terms before ordering
Email supportEmail team@flooesim.com; we usually reply within 1 business day
FAQ
Basic Knowledge
(3 questions)eSIM (embedded SIM) is a digital SIM technology that requires no physical SIM card. Users can activate and use mobile network services by scanning a code or downloading, without visiting a carrier store.
- 🌍 Covers multiple popular destinations, no SIM swapping needed
- ⚡ Instant activation, quick installation support
- 💰 Transparent pricing, no hidden fees
- 🔄 Flexible multi-country/region plan switching
Whether your phone supports eSIM depends on the specific model, sales region, and carrier lock status. Even within the same phone series, versions sold in different countries or regions may differ — please complete the check before purchase.
iPhone: Settings → Cellular, check whether "Add eSIM" is available.
Android: Settings → Connections / Network → SIM card manager, check whether "Add eSIM" is available.
If your phone does not show the "Add eSIM" option, or the device has a carrier network lock, do not purchase.
Purchase & Orders
(3 questions)In FLOO App, follow these steps:
- 1️⃣ Select destination country/region
- 2️⃣ Choose data plan
- 3️⃣ Complete payment
- 4️⃣ Get eSIM installation QR code or activation info
Installation info is available immediately after successful payment. Some plans can be installed in advance, but typically you can only start using it after arriving at your destination and connecting to the local partner operator network.
Refund eligibility depends on whether the eSIM is installed, activated, or has used data. Review the specific refund terms of that plan before payment.
Refund terms vary by plan. Once the eSIM is installed, activated, or has used data, it is generally non-refundable, subject to the plan rules shown on the checkout page.
If it cannot be used due to network issues, send your order number and a screenshot of the problem to team@flooesim.com, and we will help investigate.